Odoo’s CRM is a part of its integrated business software suite that helps businesses manage customer relationships efficiently. It provides tools to track leads, schedule activities, and automate tasks like follow-ups or reminders. Odoo CRM is known for its user-friendly interface and customization options, allowing companies to tailor it to their specific needs.

Key features include:

• Lead and opportunity tracking
• Sales pipeline management
• Customer communication tracking (emails, calls)
• Integration with other Odoo apps (like marketing or invoicing)
• Real-time reporting and analytics

Odoo CRM is scalable and suitable for businesses of all sizes, helping them streamline customer management processes.